Yes, PRO-TECH V8 can be hosted in Amazon AppStream2.0 and Citrix.  If you prefer a cloud-based hosting and would rather PRO-TECH host the database, we offer Database Hosting via Amazon.

Operating System

• PRO-TECH will run on any Windows Operating System
• Windows Server 2019 is recommended

Hardware:

• RAM: 8GB RAM (64-bit OS) minimum / 16GB RAM recommended
• Memory: 200 GB of free space minimum / 1+ TB recommended (Virtual Machine is ideal)
• Hard Drive: HDD sufficient (7200 RPM min/15,000 RPM rec) / SSD recommended
• Processor: Quad Core 2.5 GHz minimum /  6 Core 3.5 - 4.0 GHz recommended

Yes, there is a built-in knowledge base in PRO-TECH V8.  Simply click Help > Help Contents to view detailed instructions on navigating the software.

If you decide to have PRO-TECH host your database, it is built on the cloud-based Amazon Web Services (AWS) platform and offers more security than a traditional on premise server configuration. One of the biggest benefits of storing data in the cloud via AWS is the enterprise level of security protection and encryption that AWS provides.  On premise configurations require firewalls to be installed and encryption software needs to be installed, ran, and maintained.